FAQ

FAQ

Frequently Asked Questions

Got questions? We've got answers. Check out our FAQ section below to find solutions to common queries.
If you don't find what you're looking for, don't hesitate to contact us directly. We're here to help!

  • What is Animattify?

    AniMattify® is your NEW Animation and Video Marketing Partner! Unleash the magic of animation with us!

    We serve 2 TYPES of Services:

    1. Illustration/Print to Animation (Your Art Works, We Animate)
    2. Custom-tailored services (From Concept to Execution)

    Our Mission:
    To provide PERSONALIZED, ONE-OF-A-KIND, HIGH QUALITY yet AFFORDABLE animated videos for Businesses that are ready to take their brand to the next level.

    AniMattify® your way to SUCCESS!

  • How much are the services?

    Prices are indicated in our order forms. Kindly see our homepage.
    For Premium Services, Character and Explainer Videos, we will need a project brief first.
    After that we will send a proposal.

  • How do we begin?

    Just head on to our Order Now in our Homepage and fill up our ordering forms.

    For Premium Services, Character and Explainer Videos, answer our order form and give us your budget, email address and idea/project overview.
    After receiving the answered form, we will request for a scheduled meeting to discuss via Video conferencing app about your plans.

  • What if I don’t have a Layered File/ Adobe Illustrator or Photoshop (Ai Or PSD)?

    We can still animate it but it will limit our animation capacity.
    We will also charge an extra service fee since this will require more work and is quite tedious.

  • What is the MSME Membership Card for?

    It is our annual membership card meant to help business owners especially the MSMEs ((Micro, Small, and Medium Enterprise).
    This grants the member up to 40% discount on all services except Premium, Character and Explainer Videos.
    Only $29.99 one time payment, good for one year. Limited to 299 MSMEs only.

    Inclusions:
    40% discount on all services except for Premium (Logo/Promotional Ad), Character and Explainer Videos.

    Qualify for our MSME rate and get the best deals!

    FREE 40 min. 1-on-1 consultation.

  • How fast is the delivery?

    For NON Premium, Character and Explainer Videos,  you may choose the delivery days in the order form.

    For Premium, Character and Explainer Videos, a time table will be sent to you after the initial meeting.

  • Can I ask for a revision?

    For all services except for Premium, Character and Explainer Videos, the revisions will vary, depending on the chosen service.

    For Promotional Ad BASIC and ADVANCED, we accept Up To 1 Major Revision and 2 Minor Revisions* Free of charge. After that, we will charge accordingly.

    For Premium, Character and Explainer Videos, we accept Up To 2 Major Revision and 2 Minor Revisions* Free of charge. After that, we will charge accordingly.

    *Minor Revision: Text /Position/ Speed
    **Major Revision: Redo Of The Animation / Additional Elements

  • What format is the final material?

    We will give you a Mp4 format. Aspect ratio or resolution will depend on the chosen service.

  • Can you add a Music Bed and other Sound Effects?

    Yes, we can do that as long as you upload or give us the licensed music and sound effects. If you do not have one we can get you one at an additional cost.